No. You can complete a purchase as a guest. Creating an account is optional and can make it easier to view order history and manage future purchases.

If your order has not yet been processed or shipped, we may be able to make changes or cancel it. Please contact us as soon as possible with your order number, and we’ll do our best to assist.

Yes. After completing your purchase, you will receive an order confirmation email. If you do not see it, please check your spam or junk folder.

Yes. We provide free shipping on all orders, with no minimum purchase required.

Orders typically arrive within 7–15 calendar days after shipment. Delivery times may vary depending on your location, carrier operations, and seasonal demand.

Yes. Once tracking information is available, you can check your order status using the Track Your Order link on our website.

Please check around your delivery location and with others at your address. If you still cannot locate your package, contact us and we’ll help review the tracking information and next steps.

We offer free returns and exchanges within 30 days of delivery, subject to eligibility requirements. Items should be returned in original condition whenever possible.

Email us at support@techknowbiz.shop with your order number and a brief explanation. Our team will provide instructions and guide you through the process.

Once your return is received and inspected, eligible refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Yes. Exchanges within the 30-day window are free, subject to product availability.

We accept common payment methods available at checkout. Available options may vary depending on your location and order details.

After successfully subscribing to our email list, you’ll receive a 15% automatic sitewide discount. No code is required, and it is not limited to first-time orders.

No. Selected promotional products may receive a 20% automatic discount. If a product is eligible, the discounted price will be applied automatically.

Discounts are applied automatically based on eligibility. In most cases, discounts cannot be stacked unless explicitly stated.

Our audio products are designed to work with most modern Bluetooth-enabled devices, including smartphones, tablets, and laptops.

In most cases, no additional software is required. Products connect using standard Bluetooth settings on your device.

Detailed setup and connectivity guidance is available in our Product Guides section.