1) Who we are

2) What information we collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically when you use the Site, and (c) information from service providers that help us operate our business.

A. Information you provide to us

• Order and checkout information: name, email, phone number, shipping and billing address, order details, and related communications.
• Account information (if you create an account): name, email, password, and account preferences.
• Customer support communications: messages you send us, including any details you provide about orders or products.
• Email subscription information: email address and preferences if you subscribe to receive emails.

B. Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, and interactions with the Site.
• Cookies and similar technologies: we use cookies, pixels, and similar tools to operate the Site, remember preferences, and understand how visitors use the Site.

C. Information from third parties and service providers

• Payment processors: confirm whether a payment was authorized or completed (we do not receive or store your full card number in most cases).
• Shipping and fulfillment providers: shipment status, delivery confirmations, and tracking information.
• Analytics and advertising partners (where used): information about how users engage with our Site.

3) How we use your information

We use personal information for the following purposes:

• To provide and operate the Site: maintain functionality, improve performance, and troubleshoot issues.
• To process transactions: confirm orders, process payments, arrange shipping, send order updates, and provide customer service.
• To communicate with you: respond to inquiries and support requests; send service messages about your order.
• To prevent fraud and protect our business: detect suspicious activity, enforce policies, and comply with legal obligations.
• To comply with law: respond to lawful requests and meet regulatory, tax, or accounting requirements.

4) How we share your information

We share personal information only as needed to operate our business and provide services to you.

A. Service providers

We share information with vendors who help us run the Site and fulfill orders, such as:

• payment processing
• order fulfillment and shipping carriers
• customer support tools
• email delivery services
• analytics and site performance services

These providers are permitted to use your information only to perform services for us, based on our instructions.

B. Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

C. Legal requirements

We may disclose information if required to do so by law, subpoena, court order, or other valid legal process, or if we believe disclosure is necessary to protect rights, safety, or prevent fraud.

5) Cookies, analytics, and advertising

Cookies help the Site work correctly, remember preferences, and improve your experience. Some cookies are necessary for core functions (such as checkout), and others may be used for analytics or marketing, depending on your settings and the tools we use.

• Essential cookies: required for Site functionality and security.
• Preference cookies: remember settings such as region or language (where applicable).
• Analytics cookies: help us understand how the Site is used so we can improve it.
• Marketing cookies (where used): may help measure ad performance and show relevant content.

You can control cookies through your browser settings. If you block or delete cookies, some Site features may not work properly.

6) Your rights and choices

Depending on where you live, you may have certain rights related to your personal information. These may include the right to request access, correction, deletion, or a copy of your data, and the right to opt out of certain data sharing or targeted advertising (where applicable).

To learn more about available choices and how to submit requests, see our Your Privacy Choices page.

Email preferences

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our messages. Transactional emails (such as order confirmations and shipping updates) are not marketing and may still be sent as needed.

7) Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy. For example, we retain order information for customer service, accounting, and legal compliance. We may also retain certain information to prevent fraud or resolve disputes.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. We encourage you to use strong passwords and to contact us if you suspect unauthorized access to your account.

9) Children’s privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

10) International visitors

If you access the Site from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using the Site, you understand that your information may be transferred and processed in these locations.

11) Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page and update the Effective Date.

12) Contact us

If you have questions about this Privacy Policy or privacy practices, contact us: